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Terms & Conditions

PRIME CHAIN LIMITED is the official Online Shopping website of PRIME CHAIN LIMITED in Hong Kong. By using this site, customer agree to the Terms of Service of our website and the Privacy Policy. PRIME CHAIN LIMITED reserves the right to amend the terms and conditions of this website on the basis of its contractual customers. Whenever customer make an online transaction, please review these terms and conditions. PRIME CHAIN LIMITED reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.


Served Customer
The PRIME CHAIN LIMITED online shopping site serves doctor and hospital and company, guest of personal using. Guest under the age of 18 are required to make a transaction with their parents or guardians on our website.


Order and Acceptance
The PRIME CHAIN LIMITED online shopping site will send you an e-mail which confirms the order details after customer's ordering. The contract between customer and us shall not be completed until customer receive the shipping notice by e-mail.


Product Information
The PRIME CHAIN LIMITED online shopping site provides customers with the products and gives their customers the right to guarantee services as their direct customers. It also strives to ensure the accuracy of the product information.


Web Situation
The website will be available 24 hours a day and the order will be delivered to PRIME CHAIN LIMITED. The delivery period of the order shall be explained after corresponding the order.


Shipping Way
The items of PRIME CHAIN LIMITED are Made in Japan. And the items of PRIME CHAIN LIMITED cannot buy by foreign countries. By these reasons, the shipping way of PRIME CHAIN LIMITED is Japan Post only and shipping place is only from Japan. The items of PRIME CHAIN LIMITED are delivered directly to customer through each customer's country Post Office or delivery company. Arriving time depend on setting time of each country's Post Office or delivery company.


Warranty Against Defects

The following terms may be refunded the sales price.
- Termination of purchase prior to shipping.
- If the items of PRIME CHAIN LIMITED have defective or difference from customer's order for reasons by PRIME CHAIN LIMITED
- - If the items including the box are no breaks or damage to the product and the items will return the place where PRIME CHAIN LIMITED will specify till 30 days after receiving, the delivery cost will be paid by the customer.



Liability of Contract
Contract between customer and us is till shipping from Japan. PRIME CHAIN LIMITED have Liability of preparing and shipping item from Japan to customer. Ownership of item is changed to customer after departing from Japan. If Post Office or delivery company of customer's countries lost item after departing from Japan, Liability is by Post Office or delivery company of customer's countries. Customer agree liability shall be check by customer directly with Post Office or delivery company. 


Applicable Law
If any dispute that might arise between customer and PRIME CHAIN LIMITED, customer agree this Agreement shall be construed in accordance with the laws of the jurisdiction in which PRIME CHAIN LIMITED that accepts this Agreement is located.